Guests Reviews of Boutique Hotel Belle Epoque

Spacious room with AC, a private bathroom, and all the essentials like a hairdryer, shower cap, and fluffy bath towels 🛁.

The room had modern amenities, the location was great for exploring Bear Pit Park, the breakfast was tasty, the check-in process was smooth, and the staff were always friendly and efficient.

The location was great conveniently near a bus stop to get you anywhere you want and the staff here was excellent. What's more, it was close enough to shops, and the pedestrian area in the most beautiful part of the old 

This place is charming, recently renovated, with attentive and helpful staff.

Location in the heart of the city was a plus...

Prime location next to a bridge and a bus stop that takes you to the main tourist spots like the Paul Klee Centre 🚌. The staff here are super friendly and polite – major perks for a hotel stay! 

the breakfast is delicious, and the location is amazing near the pedestrian area, the city center and the bears and the arcades.

The restaurant serves good food, and the breakfast is delicious with tasty croissants and proper coffee.

The rooms were nicely decorated and had big beds. There was a large bathroom with a hairdryer, a shower cap and bath sheets. The staff was competent and excellent, the breakfast offered was satisfactory with 

This large, clean hotel in the heart of the old town offers outstanding service and delicious food, thanks to the excellent staff ensuring everything is well-maintained.

The best thing about this place is its location, which is incredibly close to all the important monuments, restaurants, and shops. We also appreciated the great service, with friendly staff always ready to help us with room service and laundry. The amenities 

Clean hotel, air conditioned rooms, stunning and fantastic location to popular tourist spots. Stylish building and rooms with sufficient space.

Belle Epoque tried to charge us a much higher room rate when we were checking out - not the Booked.net confirmed rated. Fortunately I had kept all of my email confirmations and they agreed, reluctantly, to honour the Booked.net rates. I am just lucky that I had hard copies of all the confirmed rates thru Booked.net, had I not, I am sure the Hotel would have made us pay the full rate. This seems like an egregious breach of contract with Booked.net and your clients.

The hotel has fully met the expectations in terms of art nouveau ambience.

For the birthday of my girlfriend, who is a big Art Nouveau fan, I had reserved a dinner in the hotel restaurant in Art Nouveau ambience in addition to the overnight stay with the booking - after checking the menu in advance. It was then actually also a table reserved for us with tablecloth and candle, very attentive. But the surprise came with the menu. We received a snack card! On my request I was told that this was an interseasonal menu, the menu on the website was not available. Unfortunately, there was no mention of this at the reservation as well as at the check-in, when we were asked for the time of the dinner. When we decided to have a real dinner in another restaurant, they helped us with some tips for surrounding restaurants. But nevertheless it is strange that the website advertises a service (menu card) that is not available at all. And that neither on the website nor during the reservation or the check-in it is somehow pointed out that the restaurant business is actually not really available. What a pity, unfortunately it leaves a somewhat stale aftertaste.

Excellent location, friendly staff, old world charm, comfortable rooms, helpful recommendations.

No issues.